Industry Insiders Attend Knowledge18 ServiceNow Conference

Mar 22, 2018 3:09:00 PM

Solugenix, the Customer Service & Support leaders announce their Bronze Sponsorship of Knowledge18. Knowledge is the world’s largest gathering of service management professionals using enterprise cloud services to change the way people work.

The Knowledge conference will be held from May 7-10 in Las Vegas at the Sands Expo Center of the Venetian Hotel. Over 18,000 attendees are expected at the largest Knowledge Conference thus far.

At Knowledge, Customer Service leaders and professionals can learn more about how ServiceNow can help them identify and resolve issues faster, reduce costs, and increase customer satisfaction using Customer Service Management. ServiceNow offers many features suited ideally for Customer Service departments such as case management, intelligent routing, omnichannel engagement, built-in CRM, a self-service portal, field service management and more.

Solugenix will have some of its Support Center experts on hand to answer questions about tackling today’s support center challenges and distributing Customer Service Survival Kits for Customer Service professionals. Solugenix will be at Booth #1627. Learn more at

About Solugenix

Back when IBM and Burroughs were focused on selling hardware and throwing in software and services as an afterthought, Solugenix was the first company to specialize in software development and services. Since then, we've outlasted all of our competitors and have maintained a stable team for more than 50 years.

Now with more than 1,200 employees, we've expanded our core competencies to include: product development & management, help desks & support centers, ServiceNow® implementations & support, professional staffing, and business process automation technologies, including RPA, AI and Machine Learning (ML).

Our corporate headquarters is in Brea, Calif.,  with additional offices around the globe. For more information, visit or call 866-749-7658.

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